It is a fact that IT Systems can fail for various reason such as Hardware, Software, Power and host of other reasons. Our Remote Monitoring service ensures regular checks are carried out and problems identified and arrange a fix.
Should a IT problem occur, our engineers be will able to determine the nature of the problem, fix it and get you back up and running quickly, minimising downtime.
There are two packages:–
Standard Service, providing you with regular system health checks & monitoring and Advanced, with checks tailored to your business to ensure mission critical tasks run smoothly.
Standard checks include:
- CPU, Memory and Disk performance
- Storage space
- Hardware health
- Error Logs
- Windows Service status
- Failed logons
- Data Backup status
Advanced service, this can be tailored to the precise needs of your businesses. With the use of advanced scripts we can monitor a wide variety of network devices, such as uninterruptable power supplies, network switches, and printers.
We can also provide invaluable information on hardware and software assets and deliver you regular, daily/weekly and monthly reports enabling you to make informed IT decisions.