Remote Monitoring
Remote Monitoring, IT Support and On-Site Services Tailored for your Business
Remote Monitoring
Engineers Monitor of your key systems
HelpDesk
Helpdesk for Cloud, Servers, Desktop
On-Site Support
On-site Engineers
Monitoring your Cloud & IT Systems for improved availability
IT Systems can fail for various reasons such as Hardware, Software, Power, and other reasons. Our Remote Monitoring service ensures regular checks are carried out on key elements of your IT systems, problems are identified, and a fix is arranged.
Should any IT problem occur, our engineers will determine the exact nature of the issue fix it and get you back up and running quickly, minimising downtime.
There are two packages:–
Standard Service, provides you with regular system health checks & monitoring and Advanced, with checks tailored to your business to ensure mission-critical tasks run smoothly.
Standard checks include:
- CPU, Memory and Disk performance
- Storage space
- Hardware health
- Error Logs
- Windows Service status
- Failed logins
- Data Backup status
Advanced service, this can be tailored to the precise needs of your businesses. With the use of advanced software and custom scripts we can monitor a wide variety of network devices, such as Servers, Routers, Firewalls, uninterruptable power supplies, network switches, and printers.
We can also provide invaluable information on hardware and software assets and deliver you regular, daily/weekly and monthly reports enabling you to make informed IT decisions.
We offer a wide range of IT Support Services Tailored to your needs and Budget. We believe every business is unique “one size fits all” approach does not work. Our IT professionals will work with you and your team to ensure all your requirements are catered for. We will do as little as you want or take responsibility for all your IT and Cloud Services needs as fully Manageged Services.
Remote Monitoring
On-Site Support
Hardware Maintenance
Remote Support
Network Infrastrucure Installation