VoIP / Cloud Telephones

VoIP / Cloud Telephones

Sangoma VoIP Gateway

Switchvox Cloud, VoIP Gateway, PBX and SIP and Hybrid

Sangoma Hosted VoIP

Switchvox cloud-based Unified Communications system

Teams Integration

Switchvox Cloud VoIP Integration with Microsoft Teams

Sangoma is a top global company that provides communication solutions, especially in unified communications. They offer various products like IP phone systems, voice gateways, and telephony cards, tailored for businesses of different sizes. Sangoma’s focus on reliability and innovation helps improve how workplaces communicate and collaborate.

Their Unified Communication as a Service (UCaaS) platforms give businesses flexible and complete solutions. Sangoma’s IP phone systems work well with other technologies, making work processes smooth. Their voice gateways ensure reliable connections between different communication networks. Additionally, Sangoma’s telephony cards help businesses make the most of their communication setups. Overall, Sangoma’s dedication to innovation and reliability makes them a go-to choice for businesses looking to enhance their communication abilities.

Cloud-based Unified Communications (UC) systems

Switchvox Cloud

Switchvox Cloud provides small and medium-sized businesses with a cloud-based Unified Communications system, breaking down barriers in communication. It ensures seamless connectivity for your team, whether they’re at the office, working remotely, or on the move. Additionally, Switchvox integrates smoothly with Microsoft Teams.

Within Switchvox Cloud, you can access call control, collaboration features, contact center functionalities, and training tools all consolidated into one platform. The interface is fully customizable and web-based, enabling access from anywhere in the world.

Make use of convenient features like click-to-dial and screen-pop, directly integrated with commonly used tools such as Microsoft Teams, Outlook, Salesforce, and Zendesk. This integration streamlines communication processes, allowing for smoother and more efficient interactions without the hassle of switching between different platforms.

ISDN Switch Off

In 2017, BT announced the discontinuation of ISDN and PSTN services by the end of 2025. Starting September 2023, acquiring new ISDN lines will no longer be possible. Businesses need alternative strategies to transition their ISDN/PSTN channels; failure to do so will result in a loss of telephony services. Devices relying on PSTN, like alarms, elevator phones, EPOS machines, door entry systems, CCTV, and faxes, will cease to function.

Sangoma offers four preparation options:

  1. Adapt what you have: Extend the life of your current telephone system by integrating it with the internet. Easily incorporate a VoIP Gateway and connect through a SIP Trunk, utilizing your existing internet connection. This solution is cost-effective and seamless, requiring no new cables, handsets, or additional training.
  2. Upgrade what you have: Enhance your existing on-premise system with modern digital technology, known as a Unified Communications (UC) Platform. This versatile solution, available as hardware or software onsite, grants you complete control. Your telephony shifts to the internet and integrates harmoniously with email, messaging, and chat applications through an intuitive interface, ensuring convenience across desktops, laptops, and mobile devices.
  3. Migrate to The Cloud: Transition from an on-premise system to a robust Unified Communications (UC) solution hosted in the cloud, joining millions of organizations worldwide. Conduct calls, emails, chats, and messaging over the internet with no line rental costs. Enjoy the flexibility to incorporate new features effortlessly and tailor a monthly payment structure according to your specific service needs.
  4. Adopt a Hybrid Solution: Tailor a solution by combining aspects of options 1, 2, and 3 to suit your needs. For example, use an on-premise system at your main office while employing a cloud-based system for remote sites. Alternatively, connect a cloud-based unified communications platform with an on-premise setup via a VoIP Gateway or SIP Trunk. Whichever configuration you choose, benefit from a consistently integrated user experience.

IP Phones & VOIP Hardware

Since its establishment in 1984, Sangoma has consistently maintained a prominent global position, offering unparalleled PSTN and VoIP connectivity equipment. The company provides a wide range of products and services essential for leading PBX, IVR, contact center, carrier networks, and global-scale data communication applications.

Discover their array of award-winning IP phones, perfectly paired with advanced headsets to elevate hands-free productivity, catering to a dynamic, mobile workforce. Specifically crafted to complement Sangoma’s comprehensive line of UCaaS and communication platforms, their endpoint devices and network connectivity hardware surpass mere user expectations. Driven by plug-and-play technology, these devices unlock intuitive features and control, setting a new benchmark for seamless communication experiences.

Want more information?

If you would like more information on any of Sangoma’s products and services, please contact us by clicking the button below, or ring us on 01274 522131